Terms of Service

1. Eligibility

You must be at least 18 years old and capable of entering into a legally binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements.

The Service is intended for use by residential construction contractors, home improvement professionals, and homeowners in the United States. It is not directed at users outside the United States, and we make no representation that the Service is appropriate or available in other jurisdictions.

2. Account Registration

To access most features of the Service, you must create an account. When you register, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password confidential and secure
• Notify us immediately at support@turboquote.app of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

You are solely responsible for all activity on your account, whether or not you authorized it.

3. The Service

TurboQuote provides an AI-powered construction estimating platform that generates detailed, itemized cost estimates based on user-provided project information. The Service includes:

• Interactive estimate generation across multiple construction trades
• Access to a reference cost database covering materials and labor
• PDF export of estimates (subject to subscription tier)
• Bilingual output (English and Spanish)
• Estimate history and management tools

3.1 Estimates Are Approximations, Not Professional Appraisals

• Professional construction bids
• Formal cost appraisals
• Guarantees of actual project costs
• Substitutes for professional consultation with licensed contractors, engineers, or cost estimators

Actual costs may vary significantly based on site conditions, material availability, labor markets, permit requirements, design changes, unforeseen conditions, and many other factors. You are solely responsible for verifying the accuracy and appropriateness of any estimate before using it for business purposes, including quoting clients, bidding on jobs, or making financial decisions. If you use TurboQuote estimates as the basis for quotes provided to your own customers, you do so at your own risk and responsibility.

3.2 AI-Generated Content

The Service uses artificial intelligence and third-party AI service providers to generate estimate content. Information you submit during an estimate session (including project descriptions, dimensions, and specifications) is transmitted to and processed by these providers to generate responses. AI-generated output may contain inaccuracies, omissions, or errors, and you should review all output carefully before relying on it.

4. Subscription Tiers and Billing

4.1 Tiers

TurboQuote offers the following subscription tiers:

• Starter — Entry tier with a limit of 30 new estimates per calendar month, including a 3-day free trial for new subscribers
• Plus — Paid tier with unlimited estimate generation and up to 30 PDF downloads per calendar month
• Pro — Paid tier with unlimited estimate generation, unlimited PDF downloads, branded PDF output (logo, license number, and custom terms), and additional features

Current pricing, features, and limits are displayed on the Service and at turboquote.app. We may change pricing or tier features from time to time with prior notice to active subscribers.

4.2 Payment

Paid subscriptions are billed through our third-party payment processor. By subscribing to a paid tier, you authorize us and our payment processor to charge your designated payment method on a recurring monthly or annual basis, depending on the plan you select. All fees are in U.S. dollars and, where applicable, may be inclusive of taxes collected and remitted by our payment processor on our behalf.

Subscriptions automatically renew at the end of each billing cycle until canceled. You can cancel at any time through your account settings or by contacting support@turboquote.app.

4.3 Refunds

Unless required by applicable law, all subscription payments are non-refundable. If you cancel a paid subscription, you will continue to have access to the paid tier through the end of your current billing period, after which your access will end or revert to a lower tier as applicable. We do not provide refunds or credits for partial billing periods, unused features, or account downgrades.

Paid subscriptions are processed through our third-party payment processor, which acts as Merchant of Record for these transactions. All refund requests are governed by the payment processor's refund policy, which may be issued on a discretionary basis or where required by applicable law. To request a refund, contact us at support@turboquote.app and we will assist with submitting the request to our payment processor.

4.4 Failed Payments

If a recurring payment fails, we may suspend or downgrade your account until payment is resolved. You are responsible for keeping your payment information current.

4.5 Changes to Pricing

We may change our pricing at any time. For active paid subscribers, pricing changes will take effect at the start of your next billing cycle after we provide at least 30 days' notice by email or in the Service. Your continued use of a paid subscription after a pricing change constitutes acceptance of the new pricing.

5. User Content and License

5.1 Your Content

"User Content" means all information, data, text, and other materials you submit to or generate using the Service, including project descriptions, estimates, client information, and business profile data.

You retain all ownership rights in your User Content. We do not claim ownership of your estimates or the information you submit.

5.2 License to Us

By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, and use your User Content solely for the purpose of providing the Service to you. This license ends when you delete the content or your account, except as needed for backups, logs, legal compliance, or as described in our Privacy Policy.

5.3 No Public Content

The Service is not a public platform. Your estimates and account data are visible only to you unless you explicitly share them (e.g., by generating and distributing a PDF).

6. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose or in violation of any applicable law
• Misrepresent your identity or affiliation with any person or organization
• Attempt to gain unauthorized access to the Service, other users' accounts, or our systems
• Interfere with or disrupt the Service, including via denial-of-service attacks, spam, or malware
• Scrape, crawl, harvest, or otherwise extract data from the Service through automated means
• Reverse engineer, decompile, or attempt to derive source code from the Service, except to the limited extent applicable law permits
• Resell, sublicense, or commercially exploit the Service or its output except as allowed by your subscription tier
• Use the Service to generate estimates for fraudulent purposes or to deceive third parties
• Submit User Content that infringes intellectual property rights, contains malware, or is otherwise unlawful
• Use the Service in any way that could damage, disable, overburden, or impair our systems

We reserve the right to suspend or terminate accounts that violate this Section.

7. Intellectual Property

The Service, including its software, content, design, logos, trademarks, and all underlying technology and cost reference data (collectively, "TurboQuote IP"), is owned by The Milez Company, LLC and is protected by U.S. and international intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes. This license does not include any right to:

• Copy, modify, or distribute TurboQuote IP
• Use our trademarks, logos, or branding without prior written permission
• Remove any proprietary notices from the Service or its output

"TurboQuote" and related marks are trademarks of The Milez Company, LLC (U.S. trademark application filed).

8. Third-Party Services

The Service integrates with third-party services, including but not limited to:

• Payment processing (our third-party payment processor)
• Authentication and data storage (Supabase)
• Hosting and content delivery (Vercel, Cloudflare)
• AI processing (third-party large language model providers)
• PDF generation (third-party document rendering services)

Your use of these third-party services may be subject to the third party's own terms and privacy policies. We are not responsible for the acts, omissions, or policies of third-party providers.

9. SMS Communications

If you provide your phone number to TurboQuote, the following terms apply to SMS messages you may receive from us.

9.1 Program Name and Description

Program Name: TurboQuote

Program Description: TurboQuote sends SMS messages to authenticate your account (one-time verification codes for login) and to deliver occasional transactional account notifications, including subscription confirmations, trial expiration reminders, and security alerts about new logins to your account. You will not receive marketing or promotional SMS messages under this program.

9.2 Message Frequency

Message frequency varies based on your account activity. Most users receive between 1 and 10 messages per month.

9.3 Message and Data Rates

Message and data rates may apply per your mobile carrier's plan. TurboQuote does not charge you to send or receive these messages. Charges, if any, are between you and your mobile carrier.

9.4 HELP and STOP Instructions

To re-enable SMS after opting out, log into your account at turboquote.app and re-verify your phone number through the login page.

9.5 Carrier Disclaimer

Carriers, including but not limited to AT&T, T-Mobile, Verizon, Sprint, U.S. Cellular, and others, are not liable for delayed or undelivered messages.

9.6 Privacy

Phone numbers and SMS-related data are handled in accordance with our Privacy Policy. We do not sell or share phone numbers with third parties for marketing purposes.

9.7 Support

For questions about SMS messages from TurboQuote, contact us at support@turboquote.app.

10. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and share information. By using the Service, you consent to the data practices described in the Privacy Policy.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ESTIMATES OR OTHER OUTPUT
• WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE

WE MAKE NO WARRANTY THAT ESTIMATES PRODUCED BY THE SERVICE WILL MATCH ACTUAL PROJECT COSTS. YOU ACKNOWLEDGE THAT CONSTRUCTION COSTS VARY WIDELY BASED ON FACTORS BEYOND OUR CONTROL AND THAT ANY DECISIONS YOU MAKE BASED ON THE SERVICE ARE AT YOUR OWN RISK.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE MILEZ COMPANY, LLC, ITS OFFICERS, MEMBERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR:

• ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL
• ANY LIABILITY ARISING FROM INACCURATE ESTIMATES, INCLUDING COST OVERRUNS, UNDERBID PROJECTS, LOST CONTRACTS, OR CLIENT DISPUTES
• ANY LIABILITY ARISING FROM THIRD-PARTY SERVICES INTEGRATED WITH THE SERVICE

OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

These limitations apply regardless of the legal theory on which the claim is based and even if we have been advised of the possibility of such damages. Some jurisdictions do not allow certain limitations on warranties or liability, so some of the above may not apply to you.

13. Indemnification

You agree to defend, indemnify, and hold harmless The Milez Company, LLC and its officers, members, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your use or misuse of the Service
• Your User Content
• Your violation of these Terms
• Your violation of any law or third-party right, including intellectual property, privacy, or contractual rights
• Any quote, bid, or financial commitment you make to a third party based on estimates generated by the Service

14. Termination

14.1 Termination by You

You may terminate your account at any time by canceling your subscription (if applicable) and deleting your account through your account settings or by emailing support@turboquote.app.

14.2 Termination by Us

We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms, for non-payment, or for any other reason we deem appropriate. Where feasible, we will provide notice and an opportunity to cure.

14.3 Effect of Termination

Upon termination, your right to use the Service ends immediately. Sections that by their nature should survive termination will survive, including ownership, disclaimers, limitation of liability, indemnification, and dispute resolution.

14.4 Data After Termination

Following termination or cancellation, we retain your data for 90 days to allow for possible account restoration. After 90 days, we will permanently delete your account data from our active systems. Backups and archival copies may persist for a reasonable additional period in accordance with our data retention practices.

15. Dispute Resolution; Arbitration; Class Action Waiver

15.1 Informal Resolution

Before filing any formal legal proceeding, you agree to attempt to resolve any dispute informally by contacting us at support@turboquote.app. We will attempt to resolve the dispute informally within 60 days of receiving your notice.

15.2 Binding Arbitration

If the dispute is not resolved informally, you and TurboQuote agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration, rather than in court, except:

• You may bring qualifying claims in small claims court
• Either party may seek injunctive or equitable relief in court for infringement of intellectual property

Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will be held in South Carolina or another mutually agreed location, or conducted remotely. The arbitrator's decision will be final and binding.

15.3 Class Action Waiver

YOU AND TURBOQUOTE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims or preside over any form of representative or class proceeding.

15.4 30-Day Right to Opt Out

You may opt out of the arbitration agreement and class action waiver in Section 15 by sending written notice to support@turboquote.app within 30 days of first accepting these Terms. Your notice must include your name, account email, and a clear statement that you are opting out of arbitration. Opting out will not affect any other provision of these Terms.

15.5 Governing Law

These Terms and any dispute arising from them are governed by the laws of the State of South Carolina, without regard to its conflict of laws principles, and, where applicable, the Federal Arbitration Act. Subject to the arbitration provisions above, any court proceedings will be brought exclusively in the state or federal courts located in South Carolina, and you consent to personal jurisdiction there.

16. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you by email or through the Service at least 30 days before the changes take effect, unless a shorter period is required by law or the nature of the change. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service and may cancel your account.

Non-material changes (e.g., typo fixes, clarifications) may take effect immediately.

17. Miscellaneous

17.1 Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices we publish on the Service, constitute the entire agreement between you and us regarding the Service and supersede all prior or contemporaneous communications.

17.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force.

17.3 No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

17.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms in connection with a merger, acquisition, sale of assets, or by operation of law.

17.5 Notices

We may provide notices to you by email to the address associated with your account, by posting on the Service, or by other reasonable means. You must send notices to us at support@turboquote.app.

17.6 Force Majeure

We will not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, internet or utility outages, or third-party service failures.

17.7 Relationship of Parties

Nothing in these Terms creates any partnership, joint venture, agency, franchise, or employment relationship between you and us. You are an independent user of the Service.

Contact

For questions about these Terms or the Service, contact us at:

The Milez Company, LLC Email: support@turboquote.app

These Terms of Service were last updated on May 16, 2026.